Support: The “USF Care Package”

Imagine you have completely new software installed on your computer and receive training on the system. After the training, everything is clear to you—but what happens when you have to work with the software again after 2 weeks? Do you still remember everything?

We focus on providing comprehensive support to our customers and have therefore developed the “USF Care Package”, which covers a broad range of services. With our “USF Care Package,” we guarantee our customers comprehensive support even after the system has been commissioned—worldwide and at any time.

The USF Care Package includes up to 3 free follow-up training sessions within the first 6 months. The follow-up training always takes place at our customers’ site by our service team.

We deliver every system with complete documentation and supplement our offering with comprehensive consulting services. With the “USF Care Package,” our customers are assured of targeted assistance from our experts—no matter where in the world the company is located or when help is needed.